int(10543)
Mumbai (India), Singapore, Jakarta (Indonesia), Hong Kong and Taiwan

NOC Engineer

Our client is Asia’s fastest-growing data centre provider, specializing in colocation, build-to-suit, managed services, and interconnection solutions for enterprises, hyperscalers, and operators in high-growth markets, including India, Singapore, Indonesia, Hong Kong, and China.

 

We’re helping our client in identifying skilled professionals for building out and operating their facilities in Mumbai (India), Singapore, Jakarta (Indonesia), Hong Kong and Taiwan.

 

This role will be responsible for monitoring, managing, and maintaining the overall health and performance of data center networks, systems, and infrastructure. This role involves ensuring uninterrupted operation of critical systems and responding promptly to any incidents or issues that may arise.

 

How to apply (Mandatory instructions without which the application will not be entertained):

  • Specify the job title in the email subject line.
  • Mention your current CTC (Fixed and Variable pay separately) in the email body.
  • Attach your detailed updated CV/profile.
  • Email the details to us at the email id given below.

 

Please email your cv directly in word format with Job ID: Jo0000012828 to HR-India@theedgepartnership.com

 

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 7 business days, we regret to inform you that your application for this position was unsuccessful.

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Key responsibilities

  • Monitoring data center infrastructure, including networks, servers, storage, and applications, using monitoring tools and systems.
  • Responding to alerts and incidents, diagnosing problems, and implementing solutions to restore service as quickly as possible.
  • Performing routine health checks and proactive maintenance tasks to prevent issues and optimize performance.
  • Escalating complex or critical issues to appropriate teams or vendors for resolution, following established procedures and protocols.
  • Coordinating with cross-functional teams, including network engineers, system administrators, and security specialists, to resolve incidents and implement changes.
  • Documenting incidents, resolutions, and procedures in a knowledge base or ticketing system to facilitate knowledge sharing and continuous improvement.
  • Participating in on-call rotations and providing after-hours support as needed to maintain service availability.
  • Continuously monitoring and evaluating the effectiveness of monitoring tools, processes, and procedures, and recommending improvements as necessary.
  • Ensuring compliance with security policies and standards, including access controls, incident response, and data protection.
  • Providing timely and accurate updates to stakeholders, including management, customers, and other teams, regarding the status of incidents and service disruptions.

Role requirements

  • Minimum 3 to 8 years experience in the related field of work.
  • Experience in working with data-centers.
  • Good communication skills, both written and verbal.

Apply for this Job

NOC Engineer

Mumbai (India), Singapore, Jakarta (Indonesia), Hong Kong and Taiwan

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