Senior Group Manager – Digital Platform

Key responsibilities

• Leading the team to achieve success and align with goals, aligning business needs with technical and resource constraints.
• Defining product strategy and designing the service roadmap, overseeing product roadmap and delivery.
• Translating product vision into a prioritized backlog with stakeholders.
• Advocating for end users to ensure the product meets their needs.
• Defining and executing go-to-market strategies for products and services.
• Meeting operational service levels defined with the business.
• Making business and technical governance decisions.
• Managing daily operations and driving continuous process improvement, implementing performance management, training, and development processes.
• Providing performance feedback, recognition, and disciplinary action as needed, mentoring and coaching the team in line with organizational policies.
• Fostering a workplace culture aligned with organizational goals.
• Managing work schedules, job rotation, and vacations for the team, maintaining transparent communication with the team.
• Making business decisions following organizational policies, managing overall budget and drive development programs.
• Designing, integrating, and managing IT solutions in the engineering domain, supporting DevOps CI / CD pipeline, SDLC, and supplier enablement.
• Understanding and transitioning new applications and projects to operations.
• Providing solutions and design direction for complex issues.
• Recognizing the role of Information Management in meeting business objectives.
• Conducting operations review meetings and manage escalations.
• Acting as a cultural bridge between Europe and India, managing global communications and stakeholder alignment.
• Maintaining agreed SLA / OLAs and coordinate global partners and working groups.
• Developing and maintaining detailed project plans.
• Demonstrating a strong passion for technology and solving customer problems.