Internal Communication Specialist

Key responsibilities

• Lead and manage a team of 2-3 internal communications specialists.
• Develop, implement, and oversee internal communication strategies to ensure effective information flow within the organization.
• Edit, draft, and manage communication materials, including emails, newsletters, blogs, video scripts, townhalls, events, and similar channels.
• Ensure the content created is relevant to the audience and conveys the intended message succinctly.
• Represent data logically through flowcharts, infographics, and other tools.
• Create communications related to policy changes, announcements, FAQs, and messages from senior leadership.
• Manage and oversee the deliverables for both internal and external communication.
• Provide operational rigor and structure to the deliverables managed by the communications team.
• Continuously improve the team’s engagement, delivery, and operating model.
• Support the Head of Communications in managing day-to-day operations effectively.
• Coach and mentor junior team members, ensuring their professional development.
• Identify, manage, and deliver internal improvement projects for the communications team.
• Ensure strict adherence to enterprise brand standards and style guides.