We are currently seeking a high calibre professional to join our team in Malaysia as KYC Operations (Specialist).
This role is required to operate with a strong commercial focus ensuring alignment to the Bank’s business objectives while adhering to the Bank’s control principles at all times.
The KYC Specialist is required to utilise knowledge and expertise to manage and execute KYC-related activities, including onboarding, customer outreach, periodic and event trigger reviews, and provide SME support to the rest of the production team to ensure cases are completed in line with regulatory standard and the Bank’s KYC procedures.
The successful candidate will join the KYC Operations team in Malaysia, reporting directly into the Operations Manager in Malaysia and KYC Operations lead in Singapore.
Please contact Nabila Huda and email your CV directly in word format with Job ID: 15119 to nabila_h@theedgepartnership.com
Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.
Documentation Review
Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
Review and ensure that all information and documents collected are good to satisfy regulatory requirements
Screening
Perform screening of customer names against lists, discount and mitigate screening hits for prospective and existing customers
Conduct outreach to customers to obtain relevant information to address screening alerts
Enhanced Due Diligence/Periodic Reviews/Event Driven Reviews
Perform background checks and conduct interviews with customers
Review and update KYC profiles for existing customers in accordance with the review schedule
Conduct transaction reviews to identify any abnormalities that require further investigations
Investigate and conduct trigger event reviews on existing customers, assess customer’s business and perform AML risk assessment
Transaction Monitoring
Reach out to customers to obtain relevant information to address transaction monitoring alerts
Evaluate the completeness of customer’s response and clarify where required
Others
Provide support for urgent requests, assist the team in completing ad-hoc projects
Preparation of data to track Book of Work completion and MI reporting
Minimum 3 years of KYC/AML experience working with Corporate Banking clients
Client facing experience is preferred, AML certification is an added advantage
Proficiency in the Singapore AML/CFT regulations and guidelines will be an added advantage
Good communication skills, proficiency in English and Chinese (verbal and written means)
Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions
Personal attributes
High-energy and the ability to thrive in a fast-paced environment
Strong relationship management and influencing skills, good interpersonal skills with proven ability to communicate effectively at all levels
Client-obsessed, prioritizing customer experience and achieving service excellence
Proactivity in developing ideas, continuously searching for improvements in achieving service efficiency and excellence
Embrace continuous learning and development