Senior Sales Operations Manager

Key responsibilities

• Operational Leadership
  Lead end-to-end business operations, ensuring projects are delivered on time, within budget, and to the highest quality standards. Monitor financial performance, optimize resources, and ensure profitability of assigned projects.
• Sales Operations & Business Support
  Manage day-to-day sales operations including order fulfilment, reporting, forecasting, and process efficiency. Partner with commercial and project teams to resolve operational challenges and drive customer satisfaction.
• Financial Oversight
  Provide oversight of receivables and payables processes, ensuring accuracy, timely invoicing, and compliance with internal policies. Collaborate with finance teams to manage reconciliations, follow up on overdue accounts, and support month-end close.
• Cross-functional Collaboration
  Serve as a key link between sales, finance, and project management teams to ensure alignment and consistency of operational practices across the region. Contribute to regional initiatives and support global standards.
• Process Improvement & Systems Management
  Identify opportunities to improve efficiency, implement streamlined workflows, and enhance use of ERP and reporting systems. Support continuous improvement efforts and document best practices for scalability.
• Stakeholder & Industry Engagement
  Represent the company at regional industry events, trade shows, and exhibitions to strengthen brand presence and client engagement. Stay up to date with industry developments, customer engagement, and project delivery practices.