int(13483)
Bangalore, India

Head Process Excellence Delivery

A senior leadership opportunity within a leading global bank for an experienced transformation professional to drive enterprise-wide Process Excellence across Corporate & Investment Banking (CIB), Wealth & Retail Banking (WRB) and corporate functions.

 

Please contact Mitali Nikale or email your cv directly in word format to mitali@theedgepartnership.com

 

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Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 7 business days, we regret to inform you that your application for this position was unsuccessful.

 

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Key responsibilities

  • Leading enterprise-wide process transformation initiatives to improve efficiency, client experience and risk management.
  • Defining and executing transformation roadmaps in partnership with business and functional leaders.
  • Driving process redesign, simplification, automation and process mining initiatives.
  • Influencing senior stakeholders to align transformation priorities and deliver measurable business outcomes.
  • Managing programme governance, budgets, resources, risks and delivery performance.
  • Building high-performing teams and embedding a culture of continuous improvement.

Role requirements

  • 15+ years of experience in project, programme or portfolio management.
  • Proven experience delivering complex, large-scale transformation initiatives within banking.
  • Strong expertise in Process Excellence methodologies, including Lean, Six Sigma and Zero-Based Design.
  • Experience across CIB, WRB and corporate functions, with a strong understanding of banking processes.
  • Expertise in operating model transformation, organizational change and cost optimization.
  • Excellent stakeholder management, strategic thinking and leadership skills.
  • Experience managing global teams across onshore and offshore delivery models.