int(7566)
Malaysia

Community Manager

A global marketing communications company that provides marketing solutions to companies globally is looking to bring onboard a Community Manager. The ideal candidate would oversee all social media communications, moderating online and offline conversations within the community to promote brand continuity and engagement with customers. You will develop creative content daily based on a larger marketing and engagement strategy.

 

Please contact Anushyia Vejayarajah or email your CV directly in word format with job reference no. JO0000006641 to MalaysiaCareers@theedgepartnership.com

 

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.

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Key responsibilities

  • Collaborate with the marketing, PR, and communications departments to develop social media strategies.
  • Implement all social media and communication campaigns.
  • Generate engaging, unique, and compelling text, image, and video content for social media accounts.
  • Manage public comments and customer queries promptly.
  • Monitor and report results of online reviews and public commentary.
  • Build community and boost brand awareness through events and other creative marketing ideas.
  • Keep up to date with digital technology trends.
  • Set up system for access to all markets and manage community guidelines.
  • Assist with market support on how best to handle negative feedback.
  • Create guidelines, tools and monitoring regional content.

Role requirements

  • 2 years of working experience managing social media accounts and familiar with developing and implementing online marketing campaigns.
  • Proficiency in Excel, Word and PowerPoint.
  • Fluent written and spoken language skills in English and local language.