Chennai, India

Director HR Operations

Our client is a top tier international financial institution actively seeking an experienced Director HR Operations with extensive experience in HR Shared Services and HR Operations in a shared service domain. Prefer to connect with people having global exposure. This is newly created opportunity to help the organisation to craft the culture by providing simple and creative solutions. Working with senior global functional leads to define the strategy and carry through its implementation.

Please contact Bindu Manikandan or email your cv directly in word format with job reference number JO0000007151 to HR-India@theedgepartnership.com.

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.

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Key responsibilities

Global Functional accountability for service lines such as HR Operations General, HR Helpdesk and Learning Operations.
Oversight of delivery of all required processes and controls for in-scope services, as per defined service performance metrics, whilst always seeking to optimize the performance, cost, risk, and resilience of the service line.
Identify opportunities for service changes and enhancements (including opportunities for standardization and Optimisation) and partner with the Service Improvement Team to ensure that these are prioritized and championed appropriately.
Ensuring operational resilience is continually maintained.
Setting clear direction and performance targets, and diligently measuring success – cascading strategy.

Role requirements

Extensive experience in HR shared services delivery, across the spectrum of services working with senior global stakeholders.
Excellent knowledge of HR tools and technology – Sales Force, Workday, SAP, Success Factors, Case management and workflow tools, interactive portals and HR analytics tools.
Strong interpersonal skills, and evidence of engaging at both junior and senior (Director) levels.
Extensive experience with managing HR delivery teams, including strong Payroll knowledge.

Chennai, India

Director HR Operations

Key responsibilities

Role requirements

Apply for this Job

Director HR Operations

Chennai, India

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