Head of Communications

Key responsibilities

• Establish an integrated communications strategy to deliver core objectives.
• Drive and support regional and local communications plans that are aligned with the core messaging and branding.
• Manage state-of-the-art media relations, build relationships, and manage contacts with key journalists, editors, and other media stakeholders; manage the global voice of the organization in daily business and crisis situations by being the spokesperson as required.
• Coordinate global PR activities including media training, interviews, press conferences and media tours to oil palm producing countries, and manage global and/or regional PR agencies when required.
• Conduct and evaluate media monitoring and work with global and regional teams on issue/crisis/risk management and reputation reporting for Senior Leadership and Board of Governors.
• Lead on content creation and planning for global communications and marketing material across multiple formats, languages, and channels.
• Coordinate in-house and external teams to develop stories of interest, proactive messaging, talking points, position papers and speeches.
• Conceptualize, plan, and conduct physical, hybrid and/or online events of different sizes and for different target groups and support other divisions with their requirements. In this regard, ensure consistency and compliance with the Brand and Standards.
• Establish an internal communications strategy in collaboration with HR and senior leadership and ensure organizations initiatives and projects are successfully communicated to secretariat staff.
• Together with the Director Stakeholder Engagement & Communications identify speaking opportunities, and provide talking points and speeches for CEO, Executive Leadership Team, and key organizational spokespeople to expand the organization’s reach.
• Align with and support other Divisions and Senior leadership teams with their communications activities, particularly content creation and publication for key documents and enhance communications capacity across the organization.
• Be a champion of the organizational style guide and supervise visual branding and promotional projects (from concept to implementation to evaluation), liaising with staff and vendors.
• Provide management, supervision and coaching of in-house designer and copywriters.
• Manage the unit’s budget: set targets, track expenses, and oversee external contracts with vendors.
• Build, mentor, and lead a team promoting a culture of high performance and continuous improvement that values learning and a commitment to quality.