int(12843)
Singapore, Singapore

AVP – Client Services/Trade Platform Support

Our client is a non – banking company in financial services with Global presence who offer a range of trading services and solutions. They are seeking an AVP – Client Services/Trade Platform Support to lead a team.

Please contact Chezereen Williams by emailing your cv directly in word format with job reference no JOB- 16072 to chezereen@theedgepartnership.com

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24121355

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Key responsibilities

  • Set up and manage Trade management system users, trading limits, and client access, including onboarding via exchanges, FIX, APIs, or sponsored access
  • Provide first-line support to the trading desks and clients for trading system and access issues.
  • Coordinate with technology vendors to resolve system issues and support enhancements and implementations.
  • Automate reports and controls, monitor trading system alerts, log support queries, and assist Risk and Compliance teams on trading-related matters
  • Lead and optimize team workflows by designing compliant processes, identifying improvements, managing change and escalations, and driving strong team performance.

Role requirements

  • Relevant degree or qualification with 3+ years’ experience in derivatives trading platforms and access, with team leadership.
  • Strong understanding of risk, controls, and the ability to work independently while managing multiple priorities and deadlines.
  • Excellent analytical, communication, and collaboration skills, with a proactive mindset to drive change.
  • Ability to drive change and work closely with global heads on key initiatives.

Apply for this Job

AVP – Client Services/Trade Platform Support

Singapore, Singapore

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