Sales Manager (Freight Forwarding)

Key responsibilities

• Client Relationship Management: Build and maintain trusted partnerships with key enterprise customers to understand their logistics requirements and provide tailored freight solutions.
• Sales Development: Identify upselling and cross-selling opportunities within existing accounts while actively pursuing new business opportunities to expand the client portfolio.
• Commercial Negotiations: Lead the end-to-end negotiation of contracts, pricing models, and service agreements, ensuring mutually beneficial outcomes.
• Cross-functional Collaboration: Coordinate with internal stakeholders across operations, customer service, and pricing teams to ensure smooth execution of client solutions.
• Account Performance Monitoring: Track service delivery and account health, proactively addressing any issues while maintaining high levels of customer satisfaction.
• Market Intelligence & Reporting: Analyze market trends, competitor activities, and account metrics to generate reports and advise on commercial strategy.