int(13185)
Hyderabad, India

ServiceNow Architect

Our client is a technology consulting firm specializing in enterprise workflow transformation on the ServiceNow platform, with a strong emphasis on AI-driven automation. We help organizations design and deliver scalable solutions that improve operational efficiency, resilience, and customer experience across complex environments.

 

Position Type: Permanent

Mode of Interview: Virtual

Experience: 8 – 18yrs

Work Mode: Remote / Hybrid

Location: Hyderabad (preferred), India

 

Key skills: ServiceNow Architect, ITOM, ITSM Modules, CMDB, Service Mapping Discovery and Event Management experience etc.

 

CANDIDATES WHO ARE AVAILABLE TO JOIN WITH IN 15 DAYS MAX, SHARE YOUR UPDATED CV TO sinchana@theedgepartnership.com

 

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Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.

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Key responsibilities

  • Strong exposure to large enterprise implementations
  • Establish standards, patterns, and best practices across ServiceNow modules
  • Define data models, workflows, integrations, and automation strategies
  • Work directly with stakeholders to:
  • Understand business requirements
  • Convert them into scalable ServiceNow solutions

Role requirements

  • 8+ years of hands-on ServiceNow experience
  • Proven experience in an Architect role
  • Key ServiceNow Modules
  • ITSM
  • ITOM
  • CSM / TSM
  • HRSD
  • SecOps
  • CMDB & Discovery
  • ServiceNow configuration and customization
  • JavaScript, Glide APIs (client & server-side)
  • End-to-end implementations and integrations
  • Client-facing communication experience
  • ServiceNow best practices and security
  • CSA / CIS / CAD / CTA certifications preferred