Supply Chain Assistant Manager (Pharmaceutical)

Key responsibilities

Demand Management:

• Lead monthly SI&OP meetings with key stakeholders including Sales, Marketing, Regulatory Affairs, and Quality Assurance.
• Manage forecasting tools based on decisions made during SI&OP meetings.
• Oversee the forecast and purchase orders to Manufacturing Partners, Suppliers, and other partners.
• Coordinate supply chain activities related to product launches, patient programs, and tender information.

Inventory Management:

• Facilitate deliveries to the importer’s warehouse, ensuring accurate information flow to prevent issues.
• Monitor inventory levels and report potential shortages.
• Coordinate physical inventory counts at importer’s and third-party logistics (3PL) facilities.
• Aid in month-end and year-end closing processes and stock reconciliation.
• Manage import/export transactions and compliance with local drug tests and customs inquiries.

Vendor Relationship Management:

• Support risk assessments for Contract Manufacturing Organizations (CMOs), strategic suppliers, and carriers.
• Review and manage service fees and write-off claims from importers and 3PLs.

Systems & Tools:

• Monitor daily, weekly, and monthly reports from the importer and SAP systems.
• Maintain vendor details within SAP and upload forecasts to the OMP system promptly, ensuring clear communication about forecast changes.

Compliance Management:

• Develop and maintain documentation and standard operating procedures for supply chain processes.
• Support Quality Assurance with validation and audits of local distributors, 3PLs, and importers.
• Coordinate responses to supply chain complaints and deviations.

Reporting & KPI Management:

• Track supply chain KPIs including product availability, out-of-stock days, obsolete items, and forecast accuracy.

Additional Responsibilities:

• Implement and monitor stock allocation schemes for active products.
• Provide backup support to other team members in operations and systems.
• Assist the Supply Chain Head in developing supply strategies and improving team reputation.